THE most annoying customer ever! How do you deal with this type of customer?

2021.11.30 20:45 johndinhvo THE most annoying customer ever! How do you deal with this type of customer?

Hey guys. Sorry if what I am about to tell you might not be the worst type of customer that you've ever had, but please tell me your story
The timeline is roughly like this: Yesterday, about 12-1pm, a customer (let's call her K) dropped off an iPhone Xs for screen and back replacement. She asked me if I could send her email after I finished. I said ok. The store that I work in is kind of small and doesn't have laser machine. My manager had to go to another place to do the back and came back at around 3 and let me change the screen. About 3:30pm yesterday, I sent her an email, notifying her about the repair and asking her to pick it up either before 5:30 or tomorrow. We usually close at 5:30pm but yesterday I waited until 6pm, no replies from her, so I figure I should just go home and let her come back tomorrow.
And today, at 9:30am, I've got a call from my colleague (today is his shift, not mine) and he said K was furious because she came back at 7pm and the store was close. She said she did not receive any emails from me and blamed me for not telling her the closing time. I tried to explain to her that I already sent the email and specifically stated in the email that she should pick it up before 5:30pm. She kept going on and on and blaming me for costing her a fortune by not telling her the time and said that she wouldn't pay for the repair. The colleague then called my manager and I guess my manager let K go and accepted the loss.
To be fair, I sent the email from gmail to K's company email (k*@a* and I am pretty sure my gmail works and I did not send to a wrong email address.
Funnily enough, she said that she would go to court and press charges. I didn't have time to respond since she hang up before I could say anything else, but come on, please, I have all the evidence that I did everything right and it is her own fault that her company email did not work
Here is the email that I sent her:
How do you deal with this situation?
submitted by johndinhvo to mobilerepair [link] [comments]

2021.11.30 20:45 ReflexPoint How Puerto Rico became the most vaccinated place in America

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2021.11.30 20:45 Cykku Users of Reddit, What is something that sounds sad but actually isn't?

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2021.11.30 20:45 canfail [PC][US-WI] i7-7700k, TUF Z270 mk1, & Dark Rock 4

What’s the going rate for this sold as a kit?
Not looking to scalp but rather a solid price for a buyer and a fair price for me as the seller.
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2021.11.30 20:45 HypXFishy Just imagine how happy the world is gonna be

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2021.11.30 20:45 PBWLGNZ Pullups in the city

Is anyone aware of any public outside pullup bars / structures that can be used as pullup bars located in Queenstown city lakefront area? Thanks -
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2021.11.30 20:45 jobsinanywhere Executive behind Facebook-backed Novi crypto wallet to leave company

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2021.11.30 20:45 Snowboarder21m Stuck in Reno Air Race losing screen

I just recently bought the Reno air races expansion, however I can’t load into any races, anyone know any possible fixes? Simply stuck on loading screen.
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2021.11.30 20:45 GeekzAnonymous Become an Alpha Tester Today!

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2021.11.30 20:45 Comfortable_Mind9176 Anatomy Demonstrator

Hey everyone, I am wondering if anyone knows how the anatomy department recruits lab demonstrators for its second year subjects. Is it based off results? Is there an application process? Thanks
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2021.11.30 20:45 Lewis-Mur772 Spider-Man (Andrew Garfield) and (Tom Holland ) drawings that I have done

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2021.11.30 20:45 aquaboi3 Want opinions on my clans base :)

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2021.11.30 20:45 3tbplug800 3tb mega new and updated over 1000 models only $5 cash app pm me

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2021.11.30 20:45 Myaaaa11 Hey (Maryland) running away soon’ wondering if anyone was in or near Maryland who wanted to tag along/help me or someone to give me advice :)

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2021.11.30 20:45 OfficeSuspicious6367 Any advice for a first year on how study for finals?

I'm trying to raise my grades as much as possible and my finals are my last hope, so I don't want to fail them.
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2021.11.30 20:45 rafaek452 Fui rejeitado, de novo.

Bom, fui rejeitado de novo...
Já tinha sido rejeitado 7 vezes antes (por outras meninas), agora, 8 vezes.
Sei que não tenho nada de muito especial, mas caralh, é tão difícil assim? A cada tentativa, mais vou desistindo de tentar na próxima, sinceramente já tô cansado, nunca consigo nada e só me fod...
Eu fico é puto, todos meus amigos conseguem facilmente ficar com várias, eu que só quero ficar de boa com uma, não consigo kkkkkkkkkkkkkkkk.
Não gosto dessa parada de ficar com alguem, só se for alguém muito próximo (nem ficar com alguém eu consigo), minha parada é namoro sério, mas parece q é impossível.
É meio clichê falar que eu sou um cara legal, mas eu realmente sou, brinco de boas, não levo pro coração, se eu souber, converso sobre qualquer coisa, sou bem carinhoso, me considero romântico, faço amizade com qualquer um (desde que ele não seja um babaca).
Tenho medo de quando eu estiver mais velho não ter nenhuma experiência com relacionamentos, assim fazendo ngm querer namorar cmg pq não sei beijar ou sla (sim sou BV).
A única vez que que tive um amor recíproco, foi webnamoro (se quiser, pode rir, não ligo), ela morava longe, então, não deu certo...
De tantos problemas que já tô tendo nessa merda, a cada dia parece que ganho mais 1.
Tem mais coisas que quero desabafar com vocês, mas vou deixar pra outra hora...
Bom, é isso, só queria desabafar um pouco, não quero conselhos, até pq não tem nem como vocês me ajudarem.
(Fico feliz pra crlh lendo algumas histórias aq, sobre alguém que conseguiu ficar com quem ele gosta, e q ela tbm gosta dele, fico de coração quentinho e feliz pra crlh pelo soldado/a 😁, específicamente uma recente que o mlk conseguiu dar um selinho na mina q ele gosta, parece meio bobo, mas eu acho mega fofo, se você estiver lendo isso aq cara, parabéns meu bom 👌🔥)
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2021.11.30 20:45 WheatFeat Iroha is an Oda Clan Samurai?!

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2021.11.30 20:45 Effective-Ad6703 Can you spam the credit bureau with on-time payments to raise your score? 🤔

There is this new debit card (I forgot the name) that will loan you the money for whatever you pay in a day and the next day pay themself back with your bank account. It reports each transaction as an on-time payment. If you have a low amount of on-time payments say 100 total payments and 3 late Would this spam the system and make it look like the percentage rate of on-time payment vs late payment is lower. I know chase reports any time you pay down your card to zero. So in theory you could do this with a chase card also.
submitted by Effective-Ad6703 to CreditScore [link] [comments]

2021.11.30 20:45 RUSSIAN_SUKA420 I'm not homophobic buuut...

I'm not homophobic buuut... submitted by RUSSIAN_SUKA420 to SpecialSnowflake [link] [comments]

2021.11.30 20:45 Someokeyboi Guys should I be concerned?

Guys should I be concerned? submitted by Someokeyboi to MurderDrones [link] [comments]

2021.11.30 20:45 Grand_Discipline903 Do I Have Good Taste In Music

Touhou9-FloweringNight(Base and IntenseSymphonicMetalCover)
Touhou Night of Nights(Base and Intense Symphonic Metal Cover)
Bad Apple!(Base,Music Box,English,Epic Orchestral Cover)
Touhou6-LunaClock~LunaDial(Base,Intense Symphonic Metal Cover)
This is Not One-Winged Angel Rebirth
Touhou8 Love-Colored Master Spark(Intense Symphonic Cover)
The Witches Ball(Magus Remix)
Bullet Dance 2
Alexandrite 2
UNOwen Was Her-Full Version
Queen of Mean
Part Of Me
Bad Blood
Queen of Rose 2
Blazblue Central Fiction True Blue
Space Jam
Megalo Strike Back
Overwhelm Despair
RWBY One Thing
RWBY Sacrifice
"Genocide" By HalaCG
This Heartless Empire
Thunder Shroud
Titanic Shadows
I Burn
When It Falls
Time to say Goodbye
Embodiment of a True Hero-Nyx The Shield
Stronger Than You (Chara)- Kuraiinu
This is nearly every song on my phone. My two older Sisters sometimes say things like I have bad taste and I need to listen to "REAL MUSIC" and not my video game/PS4 music. I show one of my friends some of my songs and she loves Ariana Grande but she like the songs I played. So do I have good taste in Music or not?(If you don't know one of the songs, just look them up on YouTube They'll all be there.)
submitted by Grand_Discipline903 to Advice [link] [comments]